Please contact us so that we may issue a Returned Merchandise Authorization (RMA) number.

 

   When returning your items, please have the RMA number clearly written on the outside of the shipping box. No

   returns will be accepted without the RMA number clearly visible on the shipping box and will be returned to

   sender.

 

   Returns must be postmarked and shipped back to us within 7 days of receiving your items.

 

   Returns are only accepted for our wigs and hair in like new condition and must have all of the original packaging.

  

   We will NOT accept returns for wigs and hair that have been altered in any way (including cutting, curling, or

   styling). If any of the returned items do not meet these conditions, then the items will be shipped back to the

   client at the client's expense.

 

   Refunds and exchanges are given for merchandise only and there is a 20% restocking fee for each returned item.

 

   No refunds are given for shipping and handling charges.